http://www.hearingexchange.com

5 Tips for Communicating with Deaf and Hard of Hearing Adults and Children
by Paula Rosenthal, J.D.

Some people need “basic training” when it comes to communicating with people with hearing loss. Here are five simple pointers that can go a long way toward facilitating and easing conversation with a deaf or hard of hearing adult or child.
 
Pay attention to noises around you

Typically, hearing aids and cochlear implants amplify noises as loudly as they amplify speech. (Unless noise reduction programs are being used.) Thus, background music, finger drumming, keys tapping, fan blowing, cars going by, etc. will all make it more difficult for the person to hear. Contain and control the noise in your environment as much as possible.

What’s your location?

Proximity to the person is very important. The farther away you are, the more a person with hearing loss will miss. Situate yourself comfortably close to them. Ask the person if they have a better ear. Sometimes people will prefer that you sit on a particular side when you’re talking. For other people, sitting opposite them is best. Asking them is a courtesy they will appreciate.

Attention please!

Get the person’s attention first, make sure you have it and then tell them whatever it is you want to say. This will reduce your having to repeat what you say and any ensuing frustration on both sides. Note if their attention is wavering. This could be a sign that the person is becoming tired. It is hard work for people with hearing loss to listen and participate in conversations.

Pay attention to how you speak

Do you mumble, talk with food in your mouth, speak quickly or use hand gestures? All of these will impede how well someone can understand you. Look the person in the eye and speak clearly without food or gum in your mouth. Keep your hands away from your face. Speak at a normal rate. Slowing down your speech dramatically only exaggerates it and makes it more difficult to understand.

Find a quiet spot

If you’re at a group gathering, try to find a quiet corner where you can converse with the person. Sometimes, stepping out into the hallway or outside can make a dramatic difference. Remember, the person with hearing loss has to work very hard to keep up in social situations. It can be very exhausting for them, especially a child. They may welcome the relief a quiet corner or place offers them, even momentarily.

Print these tips and give them out to family members, co-workers or anyone you think can benefit. Using these simple ideas can strengthen relationships between people with hearing loss and the people who surround them with normal hearing.

 
Paula Rosenthal, J.D. is married and has three children. She, her husband and daughter all have hearing loss. A law school graduate, Paula is the publisher of http://www.HearingExchange.com, an online community for people with hearing loss, their families and professionals. She is also a writer and public speaker on hearing loss and related issues. She and her daughter were featured on “Back to the Hearing World,” a DVD directed by Academy Award® nominee Josh Aronson for Cochlear Americas. Contact your local cochlear implant center or Cochlear for a free copy. To contact Paula, send an email to info@hearingexchange.com.

© 2008 Paula Rosenthal and Taylor Rose, Inc. All rights reserved. For reprint information, please email mailto:info@hearingexchange.com.