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 Edited Transcript of Chat at HearingExchange.com
with Ms. Christine Writer, Manager of Consumer Education
for Cochlear Corporation on 2/28/02

 
KEY TO ABBREVIATIONS:

3G = Third Generation ESPrit Behind the Ear Cochlear Implant
BTE = Behind the Ear
FTEP = Flexible Technology Upgrade Program
LSP = Little Speech Processor
MIC = Microphone


<Paula> Welcome to the HearingExchange chatroom.
<Paula> We are very pleased to have with us tonight, Ms. Christine Writer, Manager of Consumer Education at Cochlear Corp.
<Paula> Ms. Writer is here to talk with us about the Nucleus cochlear implant technology
<Paula> and the ESPrit behind the ear version currently in trials.
<Paula> Before we begin,
<Paula> I'd like to ask that you all hold off on your questions until our Q and A period
<Paula> For ease of reading, you may wish to enlarge your chat screen.
<Paula> To do this, click on the first icon at the top, the profile with two question marks
<Paula> THEN CLICK ON THE WORD ""FLOAT:
<Paula> THEN ENLARGE THE SCREEN.
<Paula> ALSO, WE HAVE A CHATTER HERE TONIGHT WHO HAS LOW VISION, PLEASE TAKE A MOMENT AND TURN ON YOUR CAPS LOCK
<Paula> SO THAT IT WILL BE EASIER FOR HER TO READ
<Paula> AND NOW, LET'S WELCOME MS. CHRIS WRITER, HELLO CHRIS!
<chrisw> HELLO EVERYONE
<Paula> THANK YOU FOR COMING
<Paula> WE HAVE A NICE CROWD FOR YOU TONIGHT CHRIS, MANY PEOPLE HERE HAVE COCHLEAR IMPLANTS AND ALSO PARENTS OF CHILDREN WITH IMPLANTS
<chrisw> WHAT IS THE FIRST QUESTION WE CAN ANSWER FOR YOU?
<Paula> THEN THERE ARE SOME WHO ARE LOOKING INTO CIS, LIKE MYSELF
<Paula> WOULD YOU LIKE TO TELL US ABOUT YOURSELF?
<chrisw> SURE, I AM AN AUDIOLOGIST BY TRAINING. I HAVE WORKED IN UNIVERSITY SETTINGS FOR HEARING AID MANUFACTURERS AND HAVE BEEN WITH COCHLEAR FOR 5 YEARS NOW
<Paula> CHRIS, SOMEONE ASKED ME IF YOU HAVE A COCHLEAR IMPLANT OR HEARING LOSS?
<Guest166> when will the 3G be available in the US?? Are there trials here I can be a part of??
<chrisw> 3G AVAILABILITY PENDING FDA APPROVAL TRIALS ARE COMPLETE IN EUROPE AND ASIA. WE ANTICIPATE APPROVAL MID APRIL
<Paula> THAT'S GOOD NEWS, CHRIS.
<chrisw> I DO NOT HAVE A HEARING LOSS OR A CI
<Ben> CHRIS, DO YOU KNOW ANYTHING ABOUT WHEN 3G BE RELEASE IN AUSTRALIA?
<Paula> WHAT NEW FEATURES WILL THE 3G HAVE?
<chrisw> THE 3G IS CURRENTLY AVAILABLE IN AUSTRALIA
<Ben> REALLY? SINCE WHEN?
<Paula> BEN IS FROM AUSTRALIA, CHRIS
<Ben> MY AUDI TELLS ME THAT ITS HAS NOT BEEN APPROVED YET
<Paula> (CHRIS ASKED THAT I ASK YOU ALL TO BE PATIENT AS SHE TYPES)
<chrisw> NEW FEATURES: WHISPER SETTING TO IMPROVE ACCESS TO SOFT AND MODERATE SOUNDS AND A BUILT IN TELECOIL THAT ALLOW DIRECT ACCESS TO PHONE OR ALDS ALSO 3g AVERAGE BATTERY LIFE IS 52 HOURS
<Paula> 52 HOURS BATTERY LIFE? THAT SOUNDS WONDERFUL!
<Paula> WHAT KIND OF BATTERIES?
<Sean> HOW MANY BATTERIES?
<Guest166> I thought your website said the battery life was between 20 - 119 hours... why the difference now?
<chrisw> BEN MY UNDERSTANDING IS THAT IT IS BEING FIT IN MELBOURNE AND OTHER PLACES IT MAY BE TGA APPROVAL IS PENDING
<Sean> DEPENDS ON TYPE OF USAGE PROBABLY 166...
<chrisw> BATTERIES 675 HP IT TAKES 3
<Sean> IS 3G MICROPHONE ANY IMPROVED?
<Ben> RIGHT I SEE CHRIS
<Guest153> what is a good age recc. for the 3g
<Paula> FOLKS, PLEASE HOLD OFF ON THE QUESTIONS UNTIL A BIT LATER
<Paula> IT WILL BE EASIER FOR ALL OF US TO FOLLOW
<Guest121> I BELIEVE ONLY THOSE WHO WERE PART OF CLINICAL TRIAL IN AUSTRALIA HAVE THE 3G NOW
<Paula> CHRIS, DOES BATTERY LIFE DEPEND ON WHICH STRATEGY YOUR BTE IS SET FOR?
<chrisw> REGARDING THE WEBSITE AND BATTERY LIFE WE WERE TRYING TO GIVE THE ENTIRE RANGE AND WE WERE VERY CONSERVATIVE -- THE RANGE IS 14 HOURS TO 159 HOURS BUT 52 IS THE AVERAGE WITH ALL STRATEGIES
<Paula> CHRIS, HOW LARGE IS NEW THE BEHIND THE EAR?
<chrisw> BATTERY LIFE IS DEPENDENT ON SKIN FLAP, TEMPERATURE, HUMIDITY AND STRATEGY. SPEAK IS THE LONGEST RUNNING STRATEGY AND ACE IS IN THE MID RANGE
<Paula> SO, THE BATTERIES MAY LAST LONGER IN DIFFERENT TYPES OF WEATHER?
<chrisw> SIZE OF 3G SMALLEST AND LIGHTEST WEIGHT AT 15 GMS
<Paula> AS WELL AS DIFFERENT STRATEGIES.
<Guest166> will N22 people be able to get the 3G or is there something else in the works for them?
<fda> TEMPURATURE AND HUMIDITY? CAN YOU EXPLAIN
<Paula> 15 GRAMS?
<Paula> GUEST 166, WE WILL HAVE A QUESTION/ANSWER PERIOD SHORTLY.
<ci_2> I THOUGHT THE MED-EL WAS THE SMALLEST IN VOLUME, ACCORDING TO THE MEASUREMENTS IN FRONT OF ME.
<Guest244> trying to find out what my daughter will expect
<chrisw> ZINC AIR BATTERIES FOR ANY HEARING INSTURMENT HAVE LOWER OUTPUT IN HIGH HUMIDITY OR EXTREME COLD SO IF YOU GO SKIING WITH YOUR 3G THE BATTERIESS MAY NOT LAST AS LONG AND YOU MAY WANT TO USE SILVER OXIDEE
<Paula> SILVER OXIDE? I AM NOT FAMILIAR WITH THOSE
<chrisw> WHAT I AM REFERRING TO IS THE WEIGHT AND NOT THE VOLUME ON THE 3G
<ci_2> OH. YOU SAID ""SMALLEST"". SORRY.
<chrisw> SILVER OXIDE BATTERIES ARE COMMERCIALLY AVAILABLE
<Paula> FOR EVERYONE WHO HAS JUST ENTERED, WE HAVE MS. CHRIS WRITER OF COCHLEAR CORPORATION AS OUR SPECIAL GUEST THIS EVENING.
<Paula> PLEASE HOLD OFF ON YOUR QUESTIONS UNTIL A BIT LATER IN OUR PROGRAM, WE APPRECIATE EVERYONE'S COOPERATION.
<Want2hear> AREN'T THE SILVER OXIDE BATTERIES VERY EXPENSIVE?
<Sean> USUALLY HAVE TO BUY OVER INTERNET...EASIEST. NOT MANY PLACES STOCK THEM
<Paula> CHRIS, FOR SOMEONE JUST GETTING A COCHLEAR IMPLANT, CAN THEY START WITH THE 3G BTE AT APPROVED CLINICS OR DO THEY NEED TO USE THE BODY WORN PROCESSOR FIRST?
<chrisw> N22 RECIPIENTS LOOK FORWARD TO OUR LITTLE SPEECH PROCESSOR WHICH WORKS WITH BOTH N24 AND N22 WE ARE ALWAYS WORKING ON NEW PRODUCTS FOR ALL IMPLANT RECIPIENTS BOTH BWP AND BTES
<Guest244> I understand that it is the body worn first until mapping can be finished. Not all mapping can be transferred to the behind the ear
<Guest166> when will the Little speech processor be available??
<chrisw> SILVER OXIDE BATTERIES ARE 3X THE EXPENSE OF THE NORMAL HP BUT YOU ONLY NEED THEM IN EXTREME CONDITIONS
<Paula> CHRIS, WHAT EXACTLY IS THE LITTLE SPEECH PROCESSOR?
<chrisw> THE LITTLE SPEECH PROCESSOR SHOULD BE AVAIL IN 2003
<Paula> HOW LITTLE IS IT?
<Guest166> how much will it cost??
<fda> I THOUGHT CHRIS SAID THE 3G IS DIFFERENT THAN THE LITTLE SPEECH PROCESSOR
<chrisw> THE LSP IS A BWP WHICH IS THE SIZE OF A ZIPPO LIGHTER IT WILL HAVE LOCK OUT CONTROLS FOR CHILDREN AND IT IS VERY WATER RESISTANT
<chrisw> THE 3 G IS DIFFERENT FROM THE LSP THE 3G IS A BTE, AND THE LSP IS A BWP SMALL
<Paula> THAT SOUNDS LITTLE, CHRIS! THE LOCK OUT SOUNDS LIKE A GOOD IDEA FOR THE YOUNG CHILDREN.
<Guest166> can i be in the trials for the Little processor? Where can I sign up??
<Sean> HADN'T HEARD OF THAT
<ann> its a newer version
<ci_2> WHEN WILL IT BE AVAILABLE?
<ann> they say it will give better sound and hearing
<chrisw> WE WILL BE DOING FIELD TRIALS OF THE LSP STAY IN TOUCH WITH YOUR CENTER
<Paula> CHRIS MENTIONED IT SHOULD BE AVAILABLE IN 2003.
<Paula> THAT IS EXCITING NEWS, CHRIS1
<Ben> CHRIS, DOES THE LSP HOLDS SPEAK, ACE AND CIS?
<Guest166> chris where can I see a picture of the little processor?
<chrisw> YES
<Guest336> GUEST 166----WHICH PROCESSOR DO YOU HAVE NOW?
<Guest166> wsp
<Ben> CHRIS, IS THE LSP SUITABLE FOR PLAYING SPORTS?
<Ben> LIKE ROUGH SPORTS?
<Guest19> CHRIS, IS THE LITTLE SPEECH PROCESSOR FDA APPROVED?
<chrisw> LSP IS SUITABLE FOR PLAYING SPORTS SHOULD BE ABLE TO CLIP IT UNDER YOUR COLLAR AND GO
<Paula> FOLKS, WE WILL OPEN UP THE FLOOR FOR QUESTIONS IN A FEW MOMENTS, THANK YOU FOR YOUR PATIENCE.
<chrisw> THE LSP IS NOT AVAILABLE AND IS NOT FDA APPROVED
<Ben> CHRIS, TELL ME HOW SMALL IS THE LSP?
<chrisw> THE SIZE OF A ZIPPO LIGHTER VERY SMALL
<Ben> CHRIS, WILL IT BE MORE EXPENSIVE THAN THE 3G?
<Want2hear> WILL IT HAVE THE CHEW RESISTANT HEADPIECE?
<chrisw> WE HAVE NOT SET PRICES YET, BUT WE DO NOT ANTICIPATE ANY MAJOR PRICE INCREASES
<chrisw> YES IT IS BEING DESIGNED TO BE WATER RESISTANT AND CHEW RESISTANT
<Paula> THIS SOUNDS LIKE A GREAT DEVELOPMENT, CHRIS, I HAD NOT HEARD ABOUT THE LSP BEFORE
<chrisw> IT WILL COME ONE PIECE OR 2 PIECE HEAD SET
<Guest166> is it wireless?
<Ben> CHRIS, DOES THE LSP COMES WITH DIFFERENT COLORS?
<chrisw> YOUR CHOICE
<Indiangrl4> THIS IS ALL VERY INTERESTING
<chrisw> THE LSP IS STILL UNDER DEVELOPMENT WE HAVE COLORS IN THE PLAN COLORS ARE EASY
<Guest10> HOW LONG WILL IT TAKE FOR EVERYONE WAITING TO GET THEIR 3G? ARE THEY IN PRODUCTION NOW?
<Guest153> any diff. in performance compared to the larger bwp
<Paula> CHRIS, IS THERE A FORMAT FOR WHO WILL RECEIVE THE 3G PROCESSORS FIRST?
<chrisw> HOW LONG FOR THE 3G WE HAVE A LARGE NUMBER IN STOCK AND WE PLAN ON FULFILLING CERTIFICATE LISTS WITHIN 6 MONTHS OF RELEASE WE HAVE BEEN BUILDING INVENTORY WHILE WAITING FOR APPROVAL
<Indiangrl4> COOL!
<chrisw> WHO WILL RECEIVE 1ST. IT IS A BALANCE OF NEW RECIPIENTS AND CERTIFICATE HOLDERS.
<ci_2> WILL THE CLINICS BE ABLE TO SCHEDULE EVERYONE IN 6 MONTHS?
<Paula> CHRIS, AS YOU CAN SEE, WE HAVE A WONDERFUL CROWD WITH US TONIGHT, SO PATIENT TOO.
<Indiangrl4> THAT'S WISE, BUILDING UP THE INVENTORY....
<Paula> SO I WOULD LIKE TO ASK A FEW MORE QUESTIONS AND THEN OPEN UP THE FLOOR IN A FEW MOMENTS
<Paula> IS THERE ANYTHING ELSE YOU WOULD LIKE TO TELL US ABOUT THE 3G ESPRIT OR THE LSP?
<chrisw> THE CLINICS SCHEDULE WILL VARY DEPENDING ON THEIR PATIENT LOAD WE WILL HELP THEM AS WE ARE ABLE
<Guest10> IS IT NECESSARY TO GET A NEW MAP WITH THE 3G, OR CAN YOUR BWP MAP BE TRANSFERRED?
<Paula> CHRIS, WHAT TYPES OF SUPPORT DOES COCHLEAR OFFER PEOPLE AFTER THEY GET THEIR IMPLANT?
<chrisw> THE 3G COMES IN 12 BRILLIANT COLORS WHICH ARE INTERCHANGEABLE, IT USES COMMERCIALLY AVAILABLE BATTERIES NOT CUSTOM, COMES WITH A STANDARD SET OF ACCESSORIES/CABLES AS PART OF THE PACKAGE
<Guest336> IS IT TRUE THAT A YEARS WORTH OF BATTERIES COME WITH IT?
<Sean> WHY SUCH NOTICEABLE COLORS? IS IT GEARED MORE TOWARDS KIDS?
<Indiangrl4> YES! I'M INTERESTED IN THE ACCESSORIES/CABLES ALONG W/ THE 3G....
<ci_2> YOU DON'T HAVE TO USE COLORS ON IT IF YOU DON'T WANT TO, SEAN.
<chrisw> NEW MAP WITH THE 3G? YOU CAN TRANSFER THE BWP MAP BUT YOU MAY WANT TO MAKE SOME ADDITIONAL CHANGES TO TAKE ADVANTAGE OF THE IMPROVEMENTS OF THE 3G
<Indiangrl4> YEAH, I LIKE THAT....
<ci_2> WHAT SORT OF IMPROVEMENTS?
<Paula> SO CHRIS, ADJUSTING TO THE BTE IS GOING TO BE SIMILAR TO ADJUSTING TO A NEW MAP ON THE BWP?
<Guest196> CAN YOU GO INTO MORE DEPTH ABOUT THE IMPROVEMENTS?
<fda> HOW SMOOTH WILL THIS BE FOR THE AUDIOLOGISTS. MY AUDIOLOGIST SAID THE LAST COCHLEAR BTE RELEASE (ESPRIT) WAS A NIGHTMARE
<Ben> CHRIS, I HEARD SOMEONE SAID THAT THE 3G ONLY SUPPORT 20 CHANNELS WHILE SPRINT SUPPORT 22 CHANNELS. IS THAT TRUE?
<chrisw> THE 3G WILL COME WITH A YEARS SUPPLY OF BATTERIES (300 HP BATTERIES) 52 HOURS PER SET 16 HOURS A DAY 365 DAYS PER YEAR
<Paula> OK, FOLKS, WE NEED TO DO THIS ONE AT A TIME.
<ci_2> I ALSO HEARD THAT THE 3G CAN'T USE ADRO. IS THAT TRUE? ANY OTHER LIMITATIONS?
<Paula> REMEMBER, THERE ARE 27 OF US AND ONLY 1 OF CHRIS. :)
<Paula> PLEASE BE PATIENT AS CHRIS TYPES...
<chrisw> THE 3G HAS BEEN DESIGNED WITH WHISPER THE BWP HAS BEEN DESIGNED FOR ADRO
<ci_2> ARE THEY THE SAME THING?
<chrisw> WE HAVE IMPROVED SOFTWARE AND DECREASED TIME TO PROGRAM SO THAT THE RELEASE WILL RUN SMOOTHLY FOR OUR CLINICS
<Paula> CHRIS, I AM GOING TO OPEN UP THE FLOOR FOR QUESTIONS, EVERYONE HAS BEEN SO PATIENT, IN AN ATTEMPT TO STEM THE FLOOD, I'D LIKE YOU ALL TO TAKE TURNS AS MUCH AS POSSIBLE, ONE QUESTION PER PERSON AS WE HEAD DOWN THE MEMBERS LIST.
<Sean> CHRIS, ARE 3G & LSP EXPECTED TO ""LEAPFROG"" CURRENT N24 BWP AND BTE. YES ON THE BTE, BUT BWP?
<Guest10> DO CLINICS USUALLY CHARGE BY THE MAP OR BY THE HOUR?
<chrisw> ALL OF OUR CLINICS ARE INDEPENDENT AND IT IS BEST TO CHECK WITH YOUR INDIVIDUAL CENTER ON HOW THEY BILL
<ci_2> IT'S SORT OF A COMBINATION, GUEST10. AND DEPENDS ON THE CLINIC.
<Guest62> I'M SORRY I WAS CUT OFF. WHAT IS LSP?
<Sean> LITTLE SPEECH PROCESSOR...SIZE OF ZIPPO LIGHTER
<Paula> GUEST 62, THIS CHAT HAS BEEN TRANSCRIBED AND WILL BE POSTED AT HEARINGEXCHANGE SOON
<chrisw> WE ALWAYS WANT OUR RECIPIENTS TO HAVE ACCESS TO THE LATEST TECHNOLOGY AVAILABLE THIS IS WHY WE INTRO THE FLEXIBLE TECHNOLOGY UPGRADE PROGRAM
<Paula> HOW DOES THAT PROGRAM WORK, CHRIS?
<Indiangrl4> I GOT GREAT INFO TONIGHT! THANK U PAULA & CHRIS. I'M TUCKERED OUT, WILL GO NOW, G'NITE EVERYONE!
<Paula> BYE INDIAN
<Paula> OK, CINDY, DO YOU HAVE A QUESTION FOR CHRIS?
<Paula> OOPS, BEN, I WILL GET BACK TO YOU IN ONE MOMENT, SORRY ABOUT THAT!
<Paula> (FOLKS, PLEASE BE READY WITH YOUR QUESTION WHEN YOUR TURN COMES UP, THANK YOU)
<chrisw> THE FTEP ALLOWS ANYONE TO TRADE IN EXISTING TECHNOLOGY ( PROCESSORS) FOR 5 YEARS OR ANY CERTIFICATE ISSUED FOR OUR NEW TECHN DEVELOPED WITHIN 3 YEARS
<Sean> CHRIS, I WOULD LIKE TO DISCUSS MICS WITH YOU AT ANOTHER TIME OUTSIDE THIS CHAT, AT SOME LENGTH. MAY I HAVE UR EMAIL OR I GIVE U MINE?
<chrisw> MAILTO:CWRITER@COCHLEAR.COM
<Sean> THANK YOU!
<Paula> BEN, WOULD YOU LIKE TO POST A QUESTION FOR CHRIS NOW?
<Ben> YEP
<Ben> CHRIS, IS THAT TRUE THAT THE 3G ONLY SUPPORT 20 CHANNELS, WHILE SPRINT SUPPORTS 22 CHANNELS. IS THAT TRUE? IF SO, WHY?
<chrisw> YOU MAY BE CONFUSING FILTER BANKS WITH ACTIVE ELECTRODES
<Ben> AH RIGHT I SEE. I UNDERSTAND WHAT YOU MEAN
<Paula> CI_2, WOULD YOU LIKE TO ASK A Q?
<Paula> CI_2?
<Sean> ZZZZZ...
<Paula> CURLS, DO YOU HAVE A QUESTION FOR CHRIS?
<curls> no just reading and relaxing fingers
<Paula> (WE'RE A BIG CROWD AND I'D LIKE TO LET EVERYONE HAVE A TURN AS BEST AS WE CAN.)
<Paula> OK, FDA?
<fda> I'VE ASKED A QUESTION. I'LL GIVE SOMEONE ELSE A TURN.
<Paula> THANK YOU
<Paula> FRANCES?
<Frances> I TURNED IN MY ORIGINAL ESPIRIT BTE HOW WILL I BE NOTIFIED WHEN THE NEW ONE IS READY I DID NOT GET A CERTIFICATE
<chrisw> THE NUCLEUS 24 IS THE ONLY IMPLANT WITH A REMOVABLE MAGNET TO ALLOW FOR MRI UP TO 1.5 TESLA
<Paula> CHRIS, I MEANT TO ASK ABOUT THAT. THERE IS MORE INFORMATION ON THAT AT THE COCHLEAR WEBSITE, HTTP://WWW.COCHLEAR.COM
<ci_2> YES, I'M CONCERNED THAT BECAUSE THE 3G CAN'T USE ADRO, THIS MEANS THAT IT MAY NOT BE ABLE TO TAKE ADVANTAGE OF OTHER IMPROVEMENTS IN THE FUTURE EITHER. CAN YOU COMMENT ON THIS?
<chrisw> FRANCES CALL JULIE REICHERT AT 800 523-5798 OR E MAIL MAILTO:JREICHERT@COCHLEAR.COM
<Mischelle> can I add a comment?
<Paula> MISCHELLE, IS IT ON A QUESTION JUST ASKED?
<Mischelle> YEP
<Paula> ONE MOMENT, CI_2 JUST ASKED ONE ALREADY.
<Paula> CHRIS, CI_2 ASKED ABOUT ADRO AND FUTURE IMPROVEMENTS, IS THIS IMPACTED?
<chrisw> ALL OF OUR DEVICES ARE DESIGNED AS FLEXIBLE PLATFORMS WHICH MAY BE UPGRADED WITH NEW SPEECH CODING STRATEGIES AND NEW SPEECH PROCESSORS WITH OUT REQUIRING NEW IMPLANTATION
<Paula> MISCHELLE, WHAT WAS YOUR COMMENT?
<Mischelle> OK I'M WEARING THE ESPRIT 3G ALREADY, HAVE BEEN SINCE LAST APRIL, AND WHILE IT DOESN'T HAVE ADRO, IT DOES HAVE WHISPER WHICH DOES A SIMILAR THING
<fda> IF THAT IS THE CASE, THEN WHY CAN'T THE 3G USE ADRO?
<Paula> THANK YOU MISCHELLE, HOW LUCKY YOU ALREADY HAVE THE 3G!
<Want2hear> ISN'T WHISPER FOR SOFT SPEECH SOUNDS IN QUIET AND ADRO FOR SPEECH IN NOISE? HOW ARE THEY SIMILAR?
<chrisw> THE 3G IS DESIGNED TO USE WHISPER AND THE SPRINT IS DESIGNED TO USE ADRO TO OFFER RECIPIENTS MAXIMUM FLEXIBILITY AND CLEAR HEARING IN A WIDE RANGE OF ENVIRONMENTS THE NUCLEUS 24 IMPLANT IS CAPABLE OF USING BOTH ADRO AND WHISPER
<Paula> WE ARE RUNNING SHORT ON TIME, FOLKS, PLEASE EMAIL ME WITH YOUR QUESTIONS FOR CHRIS AND I WILL MAKE SURE SHE GETS THEM AT MAILTO:INFO@HEARINGEXCHANGE.COM IN CASE YOU ARE UNABLE TO POST IT HERE TONIGHT.
<Mischelle> THEY BOTH WORK TO MAXIMIZE SPEECH UNDERSTANDING, AND THEY BOTH DO THIS, JUST IN A DIFFERENT WAY
<Want2hear> IN TOTALLY DIFFERENT ENVIRONMENTS?
<Guest6> How often does a person remove the magnet to have MRI vs. having another procedure completed such as CT scan
<Paula> ONE MOMENT GUEST 6, WE ARE GOING DOWN THE MEMBERS LINE
<Paula> GUEST 10...
<chrisw> WHISPER PROVIDES MORE GAIN FOR SOFT LEVEL SOUNDS WHEN IT IS ACTIVATED, ADRO IS USED IN CONJUNCTION WITH ACE SPEAK OR CIS AND IT ADJUSTS FOR LOUD AND SOFT SOUNDS ACROSS 22 CHANNELS SIMILAR TO AN AUTOMATIC GRAPHIC EQUALIZER ON YOUR STEREO
<Guest10> WHEN I RETURNED MY ESPRIT 24 BTE FOR THE UPGRADE CERTIFICATE, I WAS TOLD TO KEEP THE ACCESSORIES FOR USE WITH THE 3G. CAN THEY STILL BE USED OR HAVE THEY BEEN REPLACED WITH SOMETHING NEW? WHAT ARE THE ACCESSORIES FOR THE 3G?
<chrisw> ACCESSORIES FOR THE 3G INCLUDE: BATTERY COVERS AND COLOR CHOICES, PERSONAL AUDIO CABLE, TV HI FI CABLE, LISTENING EARPHONES, AND REMEMBER THE BUILT IN TELECOIL
<Paula> SO THE ACCESSORIES FOR THE ESPRIT 24 ARE COMPATIBLE WITH THE 3G?
<chrisw> YES
<Paula> THANK YOU
<Guest153> IS THERE A DIFFERENCE ON PERFORMANCE ON THE LITTLE BODY WORN PROCESSOR VS. THE CURRENT BWP? EXPLAIN THE BUILT IN TELECOIL
<chrisw> THE TELECOIL IS ACTIVATED WITH A FLIP OF A SWITCH AND COUPLES THE DEVICE WITH HEARING AID COMPATIBLE PHONES AND ALDS IT PICKS UP A MAGNETIC SIGNAL FROM THE PHONE AND WHEN IT IS ACTIVATED THE MIC IS DEEMPHASIZED TO ALLOW YOUR TO FOCUS ON YOUR PHONE CONVERSATION WITH OUT HAVING TO DEAL WITH ANNOYING BACKGROUND NOISE
<chrisw> SORRY I AM A SLOW TYPER
<Paula> LOL
<Paula> THAT'S OK!
<Sam> lol
<Paula> CHRIS, DO YOU HAVE A FEW MORE MOMENTS?
<fda> WILL THE TELECOIL PICK UP NOISE FROM THE LIGHTS LIKE HEARING AIDS DO?
<Guest196> CHRIS, YOU STATED THAT THE LSP WAS COMPATIBLE WITH BOTH THE N22 AND THE N24... ARE THERE GOING TO BE TWO UNITS TO FILL THIS NEED? I WASN'T AWARE THAT ANYTHING WAS INTERCHANGEABLE BETWEEN THE 22 AND THE 24.
<Want2hear> OR FROM MONITORS?
<Paula> WHILE WE CANNOT GET TO EVERYONE THIS EVENING, PLEASE EMAIL ME YOUR QUESTIONS AND I WILL MAKE SURE THEY ARE FORWARDED. MAILTO:INFO@HEARINGEXCHANGE.COM
<Paula> OK FOLKS, WE ARE GOING IN ORDER
<Paula> AND OUR ONE HOUR IS JUST ABOUT UP
<Guest19> WILL ESD STILL BE AN ISSUE WITH THE NEW DEVICES?
<Paula> YOU HAVE ALL BEEN TERRIFIC, WITH GREAT QUESTIONS AND PATIENCE
<chrisw> THANKS EVERYONE JUST ONE MORE THING THE LSP IS COMPATIBLE WITH THE N22 AND THE N24 IT WILL BE THE FIRST PRODUCT AVAILABLE TO 2 GENERATIONS OF IMPLANTS
<Paula> THAT IS GREAT NEWS CHRIS.
<Paula> WE APPRECIATE YOUR COMING THIS EVENING. THE TRANSCRIPT OF THIS CHAT WILL BE POSTED AT HEARINGEXCHANGE BY NEXT WEEK.
<chrisw> THANKS EVERYONE, PAULA IF THERE ARE MORE QUESTIONS JUST FORWARD THEM TO ME AND I WILL TRY TO GET ANSWERS OUT
<Paula> I'D LIKE TO THANK ALL OF YOU FOR YOUR PATIENCE TONIGHT
<Paula> YOU HAVE BEEN A TERRIFIC CROWD
<Sean> THANKS CHRIS!
<Ben> MANY THANKS CHRIS!
<Paula> WHILE THE CHAT IS ""OFFICIALLY"" OVER, YOU ARE MORE THAN WELCOME TO CONTINUE TALKING WITH EACH OTHER
<Paula> AND I WILL NOT KEEP YOU FROM CHATTING FREELY
<Sean> AND PAULA, OF COURSE
<Guest196> THANK YOU BOTH...
<Guest62> THANK YOU PAULA AND CHRIS. GOODNIGHT.
<Paula> THANK YOU ALL FOR COMING!

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